Shipping policy
📦 Zoomies™
Processing Time
All orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed the next business day.
Shipping Times
We ship nationwide with fast, reliable delivery partners.
Estimated delivery time:
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Standard Shipping: 3–5 business days
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Express Shipping: 1–3 business days
(Delivery times may vary based on location and courier delays.)
Shipping Rates
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Standard Shipping: Calculated at checkout
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Express Shipping: Calculated at checkout
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Free Shipping: On orders over $50
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your dog’s treats all the way to your doorstep.
Shipping Restrictions
We currently ship only within the United States.
We do not ship to P.O. boxes or military bases.
Order Issues / Delays
If your package is delayed, missing, or arrives damaged, please contact us at:
📩 zoomiespetfood@outlook.com
We’ll make it right for you and your pup.
Incorrect Address
If the shipping address provided is incorrect, please reach out within 12 hours of placing your order.
Once shipped, we cannot change the address.
Lost Packages
If a package is marked as delivered but you didn’t receive it, contact us within 48 hours.
We will assist you in filing a claim with the courier.